b.well Backend Updates (2/2/26)

  • Streamlined Subscription Status Reporting

Simplifying the error information returned in the subscription status resource by removing two technical error types: MAPPING_ERROR and CONNECTION_ERROR. These errors caused confusion without providing actionable information and will no longer appear in subscription status and getMemberConnections responses.

Only two error types will be seen when a connection status is marked as ERROR:

  1. PATIENT_RETRIEVAL_ERROR - Failure to retrieve or process patient record
  2. PERSON_MATCHING_ERROR - Failure to match to a patient record

Successfully retrieved connections will show an empty sync_errors field.

  • Improved Connection Status Display

Established connections will no longer show a Retrieving status during routine background data updates. The connection status will remain stable while data is processed behind the scenes.

Previously, connections would shift back to Retrieving whenever we ran background data processing, even though the connection itself was working fine. This was causing unnecessary confusion and concern that something was wrong with the connection when no action was actually needed.

The last updated timestamp will continue to refresh when new data is successfully retrieved.